Support
Need help with Krets? Find answers below or reach us by email.
Contact
Email us
krets.places@gmail.com
We reply within a few days.
Account
Delete your account
All personal data is permanently removed, including your profile,
recommendations, notes, saved places and connections.
Open Krets → Profile tab → Settings (⚙) →
Account → Delete account
Reset your password
Open the login screen → tap Forgot password? →
enter your email → check your inbox and click the link.
FAQ
I did not receive a confirmation or reset email
Check your spam or junk folder first — emails from a new domain
sometimes land there. If the email still hasn't arrived after a
few minutes, tap Resend confirmation email on the
signup screen, or start the Forgot password? flow again
to trigger a new reset link.
If you continue to have trouble, email us at
krets.places@gmail.com.
How do I delete my account?
Open Krets → Profile tab → Settings (⚙) → Account →
Delete account. You will be asked to confirm before
anything is deleted. Deletion is permanent and removes all your
personal data, recommendations and connections.
What data does Krets store?
Krets stores your email address, display name, optional username
and bio, the places you recommend or save, any notes you write,
any photo you add to a recommendation, and your connections (who you
follow). Place photos are fetched from Google Places — Krets does not
store those — but a photo you add to a recommendation is uploaded by
you and stored privately by Krets, shown only to your circle.
Your device location is used only to sort results by distance
and is never sent to our servers.
See the full
Privacy Policy for details.
How do I report a problem?
Email krets.places@gmail.com
and describe what happened. Include the app version if you can
(shown in your device's App Info), and the steps to reproduce
the issue. Screenshots are always helpful.